Televika Living is happy to return any unopened merchandise up to 15 days after it is received. Please email supports@televikamarketing.com to request a return authorization for any online order and include Return Authorization in the subject along with the order number. Televika Living is not responsible for lost returns. Proof of return is valid only when tracking says delivered to Televika Living. We are unable to cover return shipping costs. Returns require proof of purchase (e.g. your order number, order confirmation email). Refunds cover the cost of the item returned and do not include shipping fees.
If there is a problem with your order we would be happy to resolve within 15 days of receiving the item. Please email supports@televikamarketing.com with details regarding your order. If an item arrives damaged or defective, photographs of the items in question are required when requesting a replacement or refund, so please be sure to include them in your email.
Sale Items, Bundle items, Discontinued Items, Gift Certificates, and third party items not produced by Televika Living are final sale and are not able to be returned. Items with no proof of purchase are non refundable.